Before any workshop
Operations assessment
Value stream mapping (VSM), quantified waste and a 90-day plan.
$4,000 to $7,000
Operational excellence
Operational excellence and Lean for Quebec SMBs
SignalOrange helps small and mid-sized businesses in Quebec, on the shop floor and in the office, find the waste in their operations and remove it for good: value stream mapping, 5S, Kaizen weeks and continuous improvement routines. When the cause is software, we can fix that too, at a fixed price.
What we deliver
Find the waste, then remove it
A Lean firm identifies the waste, and part of it often comes from the tools: data entered twice, a report rebuilt by hand every week, software that forces a detour. At SignalOrange, the same team can also build the fix when the cause is software.
A value stream map
Value stream mapping (VSM) shows each step, the waiting between steps and the waste, with numbers on it. It is the basis for the 90-day plan.
Workstations in order
5S applies to one area of the shop floor or to an office: sort, set in order, shine, standardize, sustain. We leave visual standards behind and come back for an audit at 30 days.
Improvements made with the team
A Kaizen week brings together the people who do the work to solve one specific problem, in 3 to 5 days, with a follow-up at 30 days.
Routines that hold
Short daily meetings, visual boards and KPIs tracked in Power BI dashboards built by Julie Choquette.
The software fix, when needed
If the waste comes from a tool, we can fix it with custom development, or with Meridian, our CRM software for service businesses.
Where to start?
A Lean approach makes sense if
- lead times keep growing and nobody knows where;
- the same problem comes back every week, in the same area;
- you want the team to keep the gains without a consultant on site.
It will not help if
- you want a report without changing how the work is done;
- managers cannot free up time for the routines.
Agile coaching
One team at a time, for three months
Agile coaching is for teams that deliver their work in projects or iterations. For 3 months, we coach one team in its real work.
Jacob Roy is a Professional Scrum Master (PSM I). Mathieu Lacombe, who has taught managers the basics of continuous improvement for more than 10 years, also does Agile coaching.
Verify Jacob Roy's PSM I certification (Credly)What the coaching covers
- Clear roles and responsibilities in the team.
- Short, regular meetings, each with a purpose.
- A visual board of the work in progress.
- Retrospectives that lead to a concrete change.
Packages and prices
Five packages, from assessment to a full program
Each package has a fixed price within the published range. Most engagements start with the operations assessment, which shows where to act first.
One area
5S workshop
One area of the shop floor or one office, visual standards and an audit at 30 days.
$3,000 to $6,000
3 to 5 days
Kaizen week
Preparation, 3 to 5 days with the team and a follow-up at 30 days.
$8,000 to $15,000
3 to 6 months
Continuous improvement program
Daily routines, visual boards, KPIs in Power BI dashboards built with Julie Choquette, and manager training.
$20,000 to $45,000
3 months
Agile coaching
One team coached for 3 months in its real work.
$12,000 to $25,000
Fixed price, confirmed after a 30-minute call. In Canadian dollars, taxes extra.
How it works
Assess, pilot, standardize, sustain
-
Assess
A 30-minute call, then the assessment: we watch the work where it happens and map the value stream.
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Pilot area
We improve one area or one team first, with the people who work there, to show the gain before spreading it.
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Standardize
What works becomes a visual standard, written and simple, that the team follows without us.
-
Sustain
Daily routines, audits and KPIs help the team keep the gain. We train the managers so they can take over.
Who leads it
Jacob Roy, with Mathieu Lacombe in support
Jacob Roy leads every operational excellence engagement. Mathieu Lacombe, our logistics, operations and projects consultant, works with the teams on the ground.
Jacob Roy's training
- Professional Scrum Master (PSM I) Verify on Credly
- Certificate in project management, HEC Montréal completed in 2026
- Certificate in operational excellence management, HEC Montréal in progress, expected in 2027
- Lean Six Sigma Green Belt, HEC Montréal in progress
Jacob Roy
Founder and Solutions Architect
Leads the engagement, the assessment and the plan.
With ten years in solution architecture and software development, Jacob builds things that last and that fit the way you work.
LinkedIn
Mathieu Lacombe
Consultant, logistics, operations, and projects
Supports the teams and trains the managers.
Mathieu helps teams adapt when the work changes, and he has spent more than ten years teaching managers the basics of continuous improvement.
LinkedInWhat we have built
When the fix is software
SignalOrange designs and runs its own software. When the assessment shows that a tool causes the waste, the same team can fix it.
Meridian
Canadian CRM software that brings proposals, invoicing and projects into one place, instead of five separate tools. Signed proposals become invoices.
See the page
Router
An OpenAI-compatible AI gateway, with Guard filtering personal information and secrets before anything is sent, and a bill in Canadian dollars.
See the page
Estrade
A hockey pool as a progressive web app, with a live draft and commissioner tools.
See the pageWhen the cause is a tool
Custom or off the shelf?
If the assessment shows that software causes the waste, our guide helps you choose between an off-the-shelf product and custom development, with a grid you fill in from your own facts.
Where does time go in your operations?
In 30 minutes, we look at your operations and tell you which package to start with, and at what fixed price.